Privacy Policy

In line with the new 2018 GDPR legal protection for personal information, please read this Privacy Declaration relating to Heaven’s Way® & Reflexology Plus

Heaven’s Way® & Reflexology Plus™
15 Abbotshall Avenue, London N14 7JU
Telephone: 07871 825 309

Purpose for Processing Information
The purpose of holding and using contact information is to primarily arrange appointments, to announce and confirm bookings for special events and activities and/or – in response to requests – or for the benefit of existing contacts – provide news and information appertaining to Reflexology Plus® therapies and Spiritual Mindfulness services with Heaven’s Way®.

Basis for holding and using information
I follow the official guideline of my Associations to responsibly maintain records relating to my range of therapies/services.  Such records are an aid-memoire for tailoring my working approach to a client’s appointment needs and monitoring treatment patterns and progress.  Consent and Booking Forms (requiring full contact details) are also utilised for new clients and a variety of events/services.  Depending on the context, if we are no longer working together on a regular basis, key notes are retained for  2-3 years in case a client wishes to re-apply/return in the future – if not, these are eventually shredded.

Privacy and Confidentiality
Your right to privacy and confidentiality is respected and I see this as an essential criterion of my business. Newsletters are distributed via Mailchimp and therefore their Privacy policies would apply. Emails are never shared without permission and confidential material is stored away in my filing systems. However, whilst I take every precaution to be responsible, I cannot guarantee against misuse by unauthorised access e.g. hacking and theft or virus infection. For ethical, therapeutic and efficiency reasons, it is important that clients please let me know of any change of circumstances and contact details. For my part I would ask that all clients and contacts please respect copyright regarding my website and its contents. 

Please note my website uses Cookies:
these are small text files that are placed on your device to help this website to provide a better user experience. (In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics). As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

GDPR Privacy Notice Declaration:
Please tick yes in the contact form to acknowledge that you have read and understood the information above and to confirm that you agree to my holding and using your personal information, as described and in order to provide the best possible service and support to you.  Further information about GDPR can be obtained from The Information Commissioners Office

With thanks

Louise Exeter